Does your MacBook Pro 2016 or 2017 model have the flexgate issue?

If you are experiencing issues of No Display or intermittent display when opening the lid on your MacBook, this means the flex cable is damaged!

This is a common issue with the MacBook Pro both 2016 and 2017 versions are at risk of the Backlight Flex Cable getting damaged, which means no display or a blank display when the lid is moving position. In the majority of cases, the flex cable on the retina display is either cracked or torn, which causes a break in the backlight circuitry. This is due to the fact that it is manufactured around 2/3mm too short. This means over time the flex cable wears out and this causes the failure.

First you need to determine the fault. Ensure that the MacBook is powering on so charge it and power the MacBook up. When you press the caps lock key, the green light should come on. Also you can connect the MacBook to an external monitor and it should work fine. This means that the MacBook is operational, and the fault lies with the display panel itself. At this stage it is evident there is an issue with the backlight flex cable, namely the Flexgate Problem.

MacBook Pro users claim it is a design flaw due to the lack of length, strength and integrity of the flex cables that run from the display to the Logic Board. Apple do not cover this model under warranty, and this is why we offer a range of amazing solutions to meet all requirements!

We are leading Technology Specialists and work in our Repair Centre that is an ISO Certified laboratory based in Bradford, West Yorkshire and we cover the whole of the UK nationwide. For more information, or you wish to speak to an expert you can email us or call on 01274 442200.

We can get your MacBook back up and running as quickly and cost-effectively as possible. We replace the faulty flex cable with a brand new longer cable. We also use a more robust type of flex cable and combined with our specialist equipment this means we can offer a full 12 month warranty with all of our repairs.

This repair can be completed in our store within 1 hour - we accept Cash, Credit/Debit Card, PayPal and Bank Transfer.

Click Here to book your Repair In Store

Alternatively you can checkout online and use our postal repair service which can take around 1-2 working days.

Click Here to book your Repair on our Website

A full test of the MacBook display and workmanship of repair is carried out to ensure we meet or exceed our standards and client expectations. We offer a guarantee that the repair will fix the display problem, and warrant the repair for a full 12 months. If for whatever reason, the repair does not fix the MacBook display, you do not pay for the repair or a refund is processed if already purchased online.