STEP 1
Ensure that ONE of the following criteria is met:
The MacBook powers on and everything works but after opening the display past a certain angle the screen goes black. Before it goes completely black, the image is perfectly clear. No lines or distortion.
OR
The screen is completely black (no backlight). When powering it on there is a very dim apple logo in the centre of the display (this can only be seen in direct sunlight or shining a torch at the display it must be clean) The keyboard lights are on and when the CAPS LOCK button is pressed the green light comes on.
STEP 2
Please select your Model on the Drop Down Menu, the model number is on the back of the MacBook near the top.
STEP 3
Order this service. Securely package your MacBook to us using the instructions in the order confirmation email.
All of your data and information will remain as it is on the MacBook, we do not need the password. It will be repaired in 2-3 days from receiving it and posted back via special delivery.
12 Month Warranty for all repairs providing Warranty Seal is not tampered.